The Storage Rack: 'Best-in-Class' Can Prove To Be Worst Decision




July 15, 2008 —  (Page 1 of 3)

If I hear the term “best-in-class” one more time, I’m liable to toss my Internet cookies all over the data center floor.

Just about every vendor I know of provides “best-in-class” products that are the fastest, slickest and most cost-efficient way to solve every storage problem known to man and machine. The problem of course is that their definition of “best” and “class” and my set of definitions tend to differ substantially in almost every case.  

Consider the following scenario, known to every reader and, if you talk in your sleep, to your partners as well.

The vendor’s sales rep has just left your office. You’ve thrown out the free mug, but your admins have gotten their free logo T-shirts and at least they are happy. Now, it’s time for you and your chief technical honchos to do a postmortem on the vendor’s visit.
“He really seems to understand that our storage situation is unique, and his SAN throughput figures were certainly impressive!”

“I like the fact that his product is clearly best-in-class, like our other storage. And if we bought it, we could show our corporate management team that we have best-in-class SAN storage to go with our new best-in-class servers and our new best-in-class NAS platform.”

“Well maybe...  but I’d wait just a bit on sharing that with the CEO if I were you.  We actually have a small problem there... we still haven’t quite gotten best-in-class NAS to play nicely with the best-in-class servers.”

“Really? But you’ve had three months to do the integration testing. I thought all the products we bought were standards-compliant!”

“Yes, of course they were standards-compliant. But it turns out that NAS standards and server standards don’t necessarily care the least bit about one another. And just because this new best-in-class SAN storage is compliant with storage standards, such as SMI-S, doesn’t mean it will play well with the standards-based management framework, or even that it will play well with NAS storage.”

Related Search Term(s): Racks, storage hardware

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